Friday 27 May 2011

Google Chrome to Phone error

For the past couple of days I've been getting the error message "Device not registered to user" when trying to send webpages from my Chrome web browser to my Android HTC Desire phone. To fix it, do the following:
  1. Check you have the most recent version of Chrome (spanner / About Google Chrome).
  2. Uninstall Google Chrome to Phone extension in Chrome.
  3. Reinstall Google Chrome to Phone extension in Chrome.
  4. Clear data from the Chrome to Phone app on your Android device (Menu / Settings / Applications / Manage applications / select Chrome to Phone from downloaded applications / click "Clear data" button).
  5. Open Chrome to Phone app on your Android device (Menu / All apps / Chrome to Phone), click "Next" and select the account you want to use (I chose my Gmail account), click "Next", chose your link action preference (I chose "Automatically launch links"), click "Next" and then "Finish".
  6. Send a test webpage from your Chrome browser to check it works.
I suspect doing steps 4 and 5 would have been enough.


  1. I also had "Device no registered to user" - this post helped me :)

    Has HTC Hero with custom 2.1.1 ROM, Chrome 12.0.742.122 on Macbook Snow Leopard.

  2. I was having "Sending to phone.." for a few minutes, then the phone bleeped and the page suddenly appeared in a new Maxthon tab.

    Thanks :D

  3. Maxthon is the only browser at the moment on my Hero. I like Maxthon but will replace it or add another browser. Too bad the is no Mac versionof Maxthon.